Cork Blogs.com


LouderVoice and Ireland in French Business Magazine Stratégies via LouderVoice Customer Reviews December 28th, 2011 at 04:00

image I had the pleasure of being interviewed recently for the leading French Business Magazine, Stratégies. It was about doing business in Ireland and some of the positive aspects of setting up here despite the recession. You'll need pretty fluent French to read the entire article but there are some good nuggets in there. Enjoy! Strategies Ireland LouderVoice...

LouderVoice now available in French via LouderVoice Customer Reviews November 8th, 2011 at 14:15

image Due to ongoing strong demand both in France and Canada, LouderVoice is now available fully localised to French. As with Spanish and Russian, this includes both the entire end-user experience and the review management back-end for businesses. Of course all of our powerful Social integrations work seamlessly in French too and provide the full 360 degree view from reviews on a businesses site to reviews on Facebook and back again. As always, if you have a requirement for any other language, don't hesitate to contact us.  ...

LouderVoice now in Riverdance iPhone and Android App via LouderVoice Customer Reviews August 29th, 2011 at 03:00

image LouderVoice was one of the first reviewing apps on Android and was the first ever Irish Android App. It made full use of our powerful API and was a great calling card for our capabilities.   We're now thrilled to tell you that our API is being used by another mobile application. This time it's the fabulous Riverdance. If you are a fan of the show, as we are, you are going to want this on your phone. It's available for both iPhone and Android and has everything you need to enjoy Riverdance ever more.  ...

LouderVoice Now Available in Spanish and Russian via LouderVoice Customer Reviews August 7th, 2011 at 17:45

image Our development team have been hard at work this summer building a ton of new features for LouderVoice. The first fruits of their labour is the full front-end and back-end localisation of the service. We've always been internationalised but now our clients and their customers can use every part of LouderVoice in their own native language. The first two languages that are available right now are Spanish and Russian with French coming soon. If you have a requirement for any other language, just let us know....

Why a negative review may not be so bad after all via LouderVoice Customer Reviews July 4th, 2011 at 19:54

image There is a great piece over on Econsultancy about negative reviews. Well worth a read. It can be hard for businesses to display negative reviews on their site but in the end, everyone benefits. My take-away quote from the article: Thinking of reviews as positive or negative is not helpful. It stops us from considering and building on what this information is really about, which is informing and influencing the decisions others will make after reading it....

Harnessing Customer Feedback via LouderVoice Customer Reviews April 6th, 2011 at 10:47

image The Enterprise Ireland eBusiness Live Newsletter interviewed me about the value of capturing customer feedback, both positive and negative. Enjoy!...

5 Myths About Customer Reviews and The Wild Web – TMG via LouderVoice Customer Reviews April 1st, 2011 at 17:45

image The power of Twitter to connect people has proven itself yet again. Ann Donnelly of O'Mahony Donnelly E-Business, down the road in Clonakilty, pointed us to an article by TMG Custom Media in Washington DC. A few tweets later and we were having an email exchange with Andrew Hanelly in TMG. The result is a great Q&A over on TMG about the 5 Myths of Customer Reviews. We think it deals with the number one issue that still stops people from adding reviews to their site - fear. The comments have already kicked-off over over on their blog, feel free to contribute....

Audio of Conor’s Talk at IIA Retail Event via LouderVoice Customer Reviews March 16th, 2011 at 12:34

image My talk on customer reviews at the IIA's "8 More Ways to Sell Even More Stuff" event seemed to go down very well. Judge for yourself. Hopefully you'll find it useful....

Speaking at IIA’s “8 More Ways to Sell Even More Stuff” via LouderVoice Customer Reviews February 23rd, 2011 at 20:02

image The IIA is running a follow-up to their very successful retail event late last year. Called "8 More Ways to Sell Even More Stuff", it's all about selling online and multi-channel. The focus this time is "Content and Analysis" and therefore it's no surprise that LouderVoice will be there talking about Social Commerce and how you can power that with Social-enabled Customer Reviews. No serious online business can ignore what their customers are saying about them and we'll show just how easy it is to benefit from those conversations. The event itself is a real bargain at €99 and they even have further discounts for early bookers. It's on next Thursday 3rd March in the Burlington Hotel in Dublin. We look forward to seeing you there....

Riverdance Steps Out with LouderVoice via LouderVoice Customer Reviews February 14th, 2011 at 22:00

image To describe Riverdance as a global entertainment phenomenon is to undersell it. Over the past sixteen years, millions of people have seen the show in places ranging from Sligo to Shanghai. The Riverdance team decided to go with a totally new site towards the end of 2010 and the result is an absolute triumph. When they contacted us about powering the reviews for them, we couldn't have been more excited. We quickly deployed our Social Commerce Reviews solution on the site and you can now review both the overall experience and every individual show. Of course we have Facebook and Twitter baked in so everyone can get the message out about how much they love Riverdance. Mary O'Donnell, who heads up their marketing and online teams, describes the new site and our part in it as follows:...

Nokia, a wholy owned subsidary of MicroSoft via Branedy February 11th, 2011 at 19:41

The writing was on the wall when Elop (read eFlop) was forced in as CEO of Nokia. An X-MicroSofty with his head up MicroSoft’s butt....

LouderVoice in Ireland Demozone at Le Web via LouderVoice Customer Reviews December 2nd, 2010 at 12:15

image It's that time of the year again! LouderVoice has been at Le Web every year since 2006. Back then, it was just some ideas and a very basic Alpha, this time we are part of the Irish Pavilion. Enterprise Ireland has put together a unique Demozone at Le Web. 11 hot Irish start-ups including LouderVoice will be there. A single place where we can meet, have a coffee and show you what we do. This is the first time a country has exhibited at Le Web and we are honoured to be part of it. I will be arriving Tuesday and leaving Friday. If you want to meet up at any stage, just pop on over to the Demozone. Hope to see you there!...

Great e-commerce stats round up from Econsultancy via LouderVoice Customer Reviews November 8th, 2010 at 08:15

image Lots of very interesting headline stats about e-commerce over on the Econsultancy site. It appears that the prediction of the first online Christmas (50p in the £) by 2015 is well on its way to coming true. IMRG predicts that £6.4bn will be spent online in December 2010, up from £5.5bn last year. Total online spending for 2010 is predicted to reach £57,8bn, compared with £49.8bn in 2009....

Think LouderVoice should win a Europa Award? via LouderVoice Customer Reviews October 27th, 2010 at 22:45

image The Europas, the TechCrunch Europe Awards for European tech companies, will be held on November 19 in London. Entrants will be voted on by the industry and these results will guide a subsequent voting round from The Europas Advisory Board of experts. LouderVoice is listed in the "Best Business or Enterprise Startup 2010" Category. If you think we deserve the award, why not head over to the site and cast your vote. There are lots of great companies in the other categories too!...

LouderVoice a finalist in the Irish Web Awards via LouderVoice Customer Reviews October 11th, 2010 at 19:16

image Who doesn't love being nominated for an award, particularly when it's in the innovation category? We're in the final 5 of the Irish Web Awards Most Innovative Website and we're smugger than the smuggest company in Smugtown. The awards are on this Saturday in the Mansion House. Go now to the list of finalists in all categories and don't just read the list, click through on all the ones you don't know. Best of luck to everyone in every category, we're honoured to be amongst you. Thanks to Realex Payments for sponsoring the awards and iQ Content for sponsoring our category....

LouderVoice Exhibiting at The Hotel Website Marketing Conference via LouderVoice Customer Reviews September 10th, 2010 at 22:00

image Last year's Hotel Website Marketing Conference was a superb event. I spoke on the value of customer reviews but I learned 10x that from the other speakers on all of the online marketing (and other) challenges/opportunities being faced by hotels. Ciarán and the team have outdone themselves this year with the speaker line-up. As we just couldn't miss it, we've decided to exhibit there too. Keep an eye out for the LouderVoice stand and pop over for a chat. We can tell you how these businesses and others in the the hospitality industry are benefiting from customer reviews and how your hotel could too. Louis Fitzgerald Hotels Castlemartyr Resort West Cork Hotel Holiday Homes Direct Fastnet Line Swansea-Cork Ferry...

nct via A Langers Blog August 30th, 2010 at 18:08

My car is due its NCT on Wednesday morning. I had a look at the NCT website and they publish their test stats, showing how many tests took place and the pass rate. What I found really interesting was that it doesn't change from one year to the next. Take a look at the graph I did comparing their data and the consistency between years: I have about exactly 51% chance of passing first time. If I fail, I will have about exactly 90% chance of passing. It will be interesting on Wednesday if I am in the lucky 51% or the unlucky 48% (±1%)...

LouderVoice Reviews on Facebook Pages via LouderVoice Customer Reviews August 27th, 2010 at 11:31

image We have just added a new Facebook capability for all of our customers. They can now show all their latest reviews in a dedicated "Our Reviews" tab on their Facebook Page. Whilst our Facebook Connect implementation has always given reviewers the ability to post their reviews to their personal wall, this new feature enables our clients to showcase their reviews from all their products and services in one place. Now a simple review written on a client's site or submitted by SMS can appear on their Facebook Page within minutes, building confidence and guiding others who want to know more about that business. Fundamentally it's about selling by word of mouth. Some of our clients who have already turned the new feature on (total effort 2 minutes each!) are: Klipsch UK Castlemartyr Resort...

12 Statistics on Consumer Reviews via LouderVoice Customer Reviews August 7th, 2010 at 16:45

image There is a fantastic block of stats about consumer reviews over on Search Engine People. If you are wondering why this is such a strong growth area, wonder no longer! A few of their gems: 90% of online consumers trust recommendations from people they know; 70% trust unknown users, 27% trust experts, 14% trust advertising, 8% trust celebrities (Econsultancy, July 2009, Erik Qualman, Socialnomics) 70% consult reviews or ratings before purchasing (BusinessWeek, Oct. 2008) 7 in 10 who read reviews share them with friends, family & colleagues thus amplifying their impact (Deloitte & Touche, Sept. 2007) 45% say they are influenced a fair amount or a great deal by reviews on social sites from people they follow (46% say reviews in newspaper or magazine influence them.) (Harris...

Fastnet Line Cork-Swansea Ferry on-board with LouderVoice via LouderVoice Customer Reviews August 6th, 2010 at 17:45

image Business books will be written about the amazing story of the new Fastnet Line Ferry to Ireland. This much needed service operating from Swansea to Cork is proving to be a major success for the region. So you can imagine our excitement at LouderVoice becoming part of this story by powering the customer reviews on their site. Whilst reviews are important for any business, their importance to new businesses cannot be under-estimated. The response from travellers has been phenomenal since reviews were turned on last week. The unique direct feedback has enabled Fastnet Line to immediately discover what is working very well and what can potentially be changed or improved. That feedback then goes on to inform anyone thinking of travelling on the Ferry. Customer Reviews are not just about...

Another WordPress upgrade failure via Branedy August 4th, 2010 at 18:48

Downloading update from http://wordpress.org/wordpress-3.0.1.zip… Unpacking the update… Could not create directory.: /public_html Installation Failed Why does it need to create THAT......

Win LouderVoice FREE for One Year via LouderVoice Customer Reviews August 3rd, 2010 at 21:30

image Head on over to Krishna De's site to learn how you can get the LouderVoice Standard Package (normally €49+VAT per month) for free for a whole year! Having customer reviews on your site has moved from nice-to-have or cutting-edge to something you simply must have to compete online....

Parcel2Ship Reviews Powered by LouderVoice via LouderVoice Customer Reviews July 30th, 2010 at 18:15

image We are often asked what types of business are most suited to reviews. Our answer is "all of them"! LouderVoice recently went live with a UK site called Parcel2Ship which offers a brilliantly simple but powerful service. They have aggregated all the parcel and document delivery services so that you just enter a destination and package size and they show you all the options and prices available. If only we had known about the service when we were going to Internet World in London in May! We bounced from site to site to site trying to find the best price/delivery combination. Parcel2Ship would have saved us hours of effort and stress. LouderVoice adds a critical new dimension to the site - reviews. Now you don't just select based on price but also on what previous users thought of each...

Amazing Internet via Branedy July 27th, 2010 at 14:11

Yesterday I just got a trackback from a new article on Business News, Advices, Quotes And quite a handful of link through’s from there also. The funny part, call it amazing, they were linking to blog post I wrote 18 Months ago. Hardly a current, breaking news item, but the article seem to be quite active considering the link through’s and the minor nature, in context, with what the article was on about. The internet really doesn’t forget....

Blogging has ended via Branedy July 5th, 2010 at 22:42

image You can now prove that blogging is dead! While visiting Easons bookstore, there were no less than 7 different books on WordPress Blogging....

West Cork Hotel now using LouderVoice Reviews via LouderVoice: Your Review & Rate Tool, instantly. June 10th, 2010 at 17:30

image The hospitality industry is a big focus for LouderVoice at the moment. Hotels have long led the way in their use of technology to grow sales and build stronger relationships with their customers. West Cork Hotel is based in Skibbereen in Co Cork and has been doing an amazing job with revamping every aspect of the business and then getting that message out to the world through Facebook and Twitter. With the addition of LouderVoice they can now benefit from everything that our reviews system offers including: Customer feedback direct to them, not just via sites like TripAdvisor That feedback being visible for all potential guests to see. This gives invaluable qualitative information to those considering a booking SEO improvements both directly on-site and via LouderYou Facebook and...

A life of Social Connection via Branedy May 12th, 2010 at 10:18

If we met someone extraordinary, really extraordinarily extra, would we reconize it? Would the very nature of being extraordinary also include modestity to the point of masking the extraordinary? Could we see itself therefore expressed? I’m reviewing now, as I think I’ve met......

Redeeming the Internet World Special Offer via LouderVoice: Your Review & Rate Tool, instantly. May 6th, 2010 at 12:00

image If you picked up one of our special Internet World show-offer flyers last week in Earl's Court, you can easily sign-up with us now. Just fill out our "Ask Us" form and quote the discount code in the notes field and we'll get you setup at the reduced rate....

LouderVoice 1,2,3 Video via LouderVoice: Your Review & Rate Tool, instantly. May 5th, 2010 at 16:15

image Want to know what LouderVoice can do for your business? Got 2 minutes? Watch this speedy screencast by Karl Llewellyn, our Head of Sales, to get all the important facts....

LouderVoice Sponsoring Wireless Lounge at Internet World via LouderVoice: Your Review & Rate Tool, instantly. April 19th, 2010 at 18:45

image The Internet World show is on in Earl's Court, London, from April 27th to 29th and LouderVoice will be there in force. As sole sponsors of  the Wireless Lounge, you'll need to talk to us if you want a decent free wifi connection! We're on Stand E1060. Despite the volcano, a massive crowd is expected for the show, as in previous years. Whether you are interested in e-commerce, digital marketing, social media, content management or any aspect of operating online, this is the UK show to attend. Our lounge is slap bang in the middle of the e-commerce area and we expect to see a lot of you over the three days. If you have any questions about how our customer reviews solutions can help grow your business, both myself and Karl Llewellyn will be happy to talk to you. If you'd like to...